Vertaview Group marks One Year of Reflect RAP during National Reconciliation Week
Vertaview Group is proud to mark the beginning of National Reconciliation Week 2025 by celebrating the one-year anniversary of its Reflect Reconciliation Action Plan (RAP)—a milestone that underscores the organisation’s commitment to reconciliation, inclusion, and cultural respect.
This year’s National Reconciliation Week theme ‘Bridging Now to Next’ calls on all Australians to reflect on the lessons of the past while working together to build a more inclusive future.
Since the launch of its Reflect RAP in May 2024, Vertaview Group has made significant progress in embedding reconciliation into its operations and culture.
RAP Working Group Executive Lead, Karen Hale-Robertson said that this past year has been about listening, learning, and laying the foundations for long-term change.
“We’ve taken meaningful steps to build cultural awareness, strengthen relationships with First Nations communities, and create a more inclusive workplace. But this is just the beginning—we’re committed to continuing this journey with humility and purpose,” said Karen.
Year in review key achievements:
The RAP Working Group was also recognised with the Teamwork Award at the 2024 Vertaview Group Staff Excellence Awards, highlighting the collective effort behind these initiatives.
“The Reflect RAP is not just a document—it’s a commitment to action,” said Karen.
“We’re proud of what we’ve achieved, but we know reconciliation is a continuous journey. We invite our partners, customers and clients, and communities to walk with us.”
To learn more about Vertaview Group’s reconciliation journey, visit https://vertaview.org.au/diversity-inclusion/.
For more information about National Reconciliation Week and to access resources, visit: https://www.reconciliation.org.au/
Acknowledgement of Country
Vertaview Group acknowledges the Traditional Custodians of the lands on which we all work, live and play. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.
Supporting our customers through the NDIS changes (April 2026)
Australia’s National Disability Insurance Scheme (NDIS) is entering a period of significant change. The Australian Government has announced a new way of planning, changes to eligibility and support budgets and stronger safeguards to crack down on fraud and keep the Scheme sustainable long‑term.
Although these changes will be introduced gradually between mid 2026 and 2028, we know change can feel uncertain. Our priority is to support you with clear information, reassurance and guidance every step of the way.
Read more to understand what’s changing, what’s staying the same and what it may mean for you or those you support.